Question 1

What is the minimum order?

Accepted Answer

We calculate the job price from the work required. If it is below $300 ex GST, a separately shown minimum order adjustment brings the order to $300 ex GST ($330 incl GST) per order. This is not an extra $300 fee. You can combine parts in one order; delivery is quoted separately.

Question 2

How much does laser cutting cost in Melbourne?

Accepted Answer

Cost depends on material, thickness, part geometry, quantity, finish and fulfilment. Upload your DXF or other accepted CAD file with the job details. If your file will not upload or an instant price is unavailable, use Request a quote from our team to send the job to the Heidelberg West team.

Question 3

Can I request urgent sheet-metal parts in Melbourne?

Accepted Answer

Yes. Mark the request as urgent and include the required date. The team confirms timing after checking the drawing, material, processes, stock and current production position. Freight timing is quoted separately.

Question 4

What file do I need for a laser cutting quote?

Accepted Answer

A clean, 1:1 scale DXF is the best starting point for flat laser-cut parts. DWG files are also accepted as standard-lane candidates. STEP and STP files are welcome, but are always held for engineering review before the job is accepted.

Question 5

Can you fold parts after laser cutting?

Accepted Answer

Yes. CutFold Direct handles straightforward sheet-metal folding as well as laser cutting. Include bend information and key dimensions in your drawing or notes. We review bend feasibility, material choice and any critical dimensions before confirming the quote and production acceptance.

Question 6

Which sheet metals can I request?

Accepted Answer

Use instant pricing for the mild-steel and aluminium combinations listed in the current catalogue. For stainless, coated sheet, other grades or non-standard thicknesses, use Request a quote from our team to request an assisted quote.

Question 7

Where can I collect finished parts?

Accepted Answer

Local pickup is from 82 Dougharty Road, Heidelberg West VIC 3081. The collection time is confirmed with order acceptance. Delivery is also available across Victoria, with freight quoted separately.

Question 8

Do you accept STEP files for sheet-metal quotes?

Accepted Answer

Yes. STEP and STP files can be uploaded, but they are automatically placed in the engineering-review lane. A team member checks the model, confirms that it represents manufacturable sheet-metal geometry, and requests any missing dimensions or flat-pattern information before production acceptance.

Question 9

Can I upload more than one part?

Accepted Answer

Yes. The assisted quote form accepts up to ten DXF, DWG, STEP or STP files in one request, with a 25 MB limit per file. Explain different quantities, materials or finishes in your brief. The team confirms the details before quoting. PDF drawings are also accepted; attachments are optional for an initial assisted request.

Question 10

What finishes can I request?

Accepted Answer

Raw or mill finish, deburring, brushed or linished, polished, standard or custom powder coat, anodising, plating and etching can be requested. Special finishes are reviewed for material compatibility, colour, masking, presentation requirements and timing before acceptance.

Question 11

What jobs need a specialist review?

Accepted Answer

Work involving welding, assemblies, cabinets, mailboxes, inserts, tapping, threads, structural use or hinges needs a specialist review. Use Request a quote from our team to send your files and requirements to the factory team for an assisted quote.

Question 12

What quantities can I request online?

Accepted Answer

Tell us the quantity you need in your brief. All assisted requests are reviewed by the team. The team may recommend a different production path for large runs, nested families of parts or work with unusual handling and finishing requirements.

Question 13

Does CutFold Direct deliver outside Melbourne?

Accepted Answer

Delivery can be requested across Victoria. Mention your delivery suburb in the brief and freight will be quoted separately after the team knows the part size, weight, packing and destination.

Question 14

Who manufactures CutFold Direct orders?

Accepted Answer

Orders are manufactured by Westberg Sheet Metal in Heidelberg West. CutFold Direct is the dedicated digital intake brand, while the cutting, folding and production review sit with an established local sheet-metal manufacturer and its factory team.

Question 15

Will my CAD files be checked automatically?

Accepted Answer

The website automatically validates file type and size and securely retains the uploaded drawings with your brief. Every drawing still receives a production check before the order is accepted and released to the factory.

Frequently asked questions

Tell us what you need. We will take it from there.